 
                         [COMPLAINT TO A VENDOR]
 
 
     General rules:
 
            * Explain, in detail, just what your complaint is.
            * Ask for a solution.
            * Do  not threaten or attack supplier, or use language
              that will put him/her on the defensive.
®PG¯ 
                                 COMPANY
                                 ADDRESS
                             CITY, STATE ZIP
 
 
     Date
 
 
     Name
     Address
     City, State Zip
 
     Dear            ,
 
          We are  calling your  attention to  a serious  problem in the
     performance of our contract for [project].
 
          As  we  have  previously  stated  in telephone conversations,
     [statement of problem].
 
          We urge you to  take  all  steps  necessary  to  complete the
     project  according  to  the  contracted  terms.    If  we  are not
     satisfied within a week that appropriate measures are being taken,
     we will consult our attorneys.
 
          Please assure  us by return mail that you are taking steps to
     resolve these problems.
 
     Sincerely,
 
 
 
     Name
     Title
