                [COMPLAINT TO A VENDOR]

General rules:
     
     * Explain, in detail, just what your complaint is.
     * Ask for a solution.
     * Do not threaten or attack supplier, or use language 
        that will put him/her on the defensive.
                         COMPANY
                         ADDRESS
                     CITY, STATE ZIP


Date


Name
Address
City, State Zip


Dear            ,
     We are calling your attention to a serious problem in 
the performance of our contract for [project].
     As we have previously stated in telephone 
conversations, [statement of problem].
     We urge you to take all steps necessary to complete the 
project according to the contracted terms.  If we are not 
satisfied within a week that appropriate measures are being 
taken, we will consult our attorneys.
     Please assure us by return mail that you are taking 
steps to resolve these problems.


Sincerely,



Name
Title
