Microsoft Small Business Consultant     September 30, 1988
-----------------------------------     ------------------

This document covers topics not discussed in the Small Business
Consultant printed documentation.


MICROSOFT PRODUCT ASSISTANCE
Microsoft Product Support Phone Number: (206) 882-8089

Please read the Microsoft Product Assistance Request form
enclosed in the package before calling.  Microsoft Product
Assistance is available from 6am to 6pm (Pacific Time), Monday
through Friday.


GENERAL NOTES
(1) Lotus 1-2-3 worksheet files are contained in the \WKS
directory on the Small Business Consultant CD-ROM disc.  You may
load the spreadsheet files directly into 1-2-3 (without using the
Small Business Consultant retrieval and display software).

(2) Microsoft Excel worksheet files are contained in the \XLS
directory on the Small Business Consultant CD-ROM disc.  You may
load the spreadsheet files directly into Excel (without using the
Small Business Consultant retrieval and display software).

(3) You may choose to use Small Business Consultant as a stand-
alone program, and still be able to incorporate its text into
your documents.  To do so, copy the data you need into the Small
Business Consultant Clipboard (appending if necessary), and save
the Clipboard data as an ASCII text file.  Later, you can call
the ASCII text file(s) you saved into your text editor.

(4) When hiding and revealing columns in a table, use the arrow
keys -- not <Home> and <End> -- to move from column to column
while on a table ruler with the left column hidden.

(5) When using the Find command, if the title of the next section
(or table) is visible on the screen, that section (or table) will
be included in the search.

(6) When browsing text, the <alt> <G> key sequence allows you to
access the General Index (if the reference material you are
reading contains an index).


USING SMALL BUSINESS CONSULTANT AS A MEMORY-RESIDENT PROGRAM
(1) Small Business Consultant should be loaded into your computer
BEFORE your text editor or word processing application.

(2) Only one memory-resident program should be popped up at a
time. Small Business Consultant may behave erratically if it is
popped up after another memory-resident program is also popped up
over your text editor.

(3) Keyboard enhancement programs should be loaded BEFORE Small
Business Consultant is loaded.  Other memory-resident programs
should be loaded AFTER Small Business Consultant.


TEXT EDITOR SUPPORT
(1) Small Business Consultant is designed to copy and paste into
text-editor and word-processor software ONLY.  If you try to copy
and paste Small Business Consultant text into other types of
software (i.e. CAD programs or software tutorials), you will
likely experience problems.

(2) If Small Business Consultant is popped up over a text editor
or Word Processor "help" or system setup screen, it may enter
"Unknown" mode (indicated by the word "Unknown" on the Small
Business Consultant title bar). In "Unknown" mode, paste and date
stamp are enabled. We strongly recommend you refrain from pasting
whenever "Unknown" is displayed.


SPECIFIC TEXT EDITOR AND WORD PROCESSOR NOTES
(1) Microsoft Word, version 2.0 and 3.0
--Graphics mode is not supported.  A beep will sound if you
attempt to pop up Small Business Consultant over graphics mode.

(2) Microsoft Word, version 3.1 (and later)
--Full support in graphics mode.  Small Business Consultant will
temporarily turn off graphics mode while it is popped up.
Graphics mode will be turned on again when Small Business
Consultant is popped down.

(3) Microsoft Works
--When pasting whole paragraphs into the header/footer you will
have to delete hard carriage returns (<Enter>) and insert soft
carriage returns (<Shift>-<Enter>) in their place.

(4) WordPerfect, version 4.2
--Pasting lines which extend into the "hot zone" can cause
WordPerfect to prompt you for hyphen placement, and cause the
rest of the to-be-pasted text to be "lost."  To avoid this
situation, we recommend that you make your margins or columns at
least 80 characters apart.

(5) WordPerfect, version 5.0
--Small Business Consultant will not pop up when you are in Print
Preview mode.
--If you redefine your BLOCK mode toggle key to something other
than the default <Alt>-<F4>, Small Business Consultant will not
recognize whether BLOCK mode has been toggled, and your paste
will be ignored by WordPerfect.

(6) XyWrite III
--Follow the instructions which accompany the XyWrite
documentation for setting up XyWrite to run with memory resident
programs.  If you don't, you will likely experience serious
problems.
--You must use the default command prompt "CM" in order for Small
Business Consultant to "know" that it is to work with XyWrite
III.  We recommend that you do not reconfigure the XyWrite III
command prompt.
--Do not pop up Small Business Consultant over XyWrite III help
screens.

(7) Wordstar Professional 4.0
--Wordstar's special character formatting symbols (^b, for bold,
for example) should be turned off before is popped up.
--You must be using help levels 1, 2, or 3 for Small Business
Consultant to "know" that it is working with Wordstar.

(8) Multimate Advantage
--This word processor has a maximum number of lines which can be
pasted.  If the limit is exceeded, a "Page Full" error message
appears and the Page Break key must be pressed to continue.


VIDEO DISPLAY NOTES
(1) In order to correctly use a Hercules graphics adapter with
Microsoft Word and Small Business Consultant, the environment
variable HERCGB102 must be set to TRUE.  Typically, you and do
this with an entry in your AUTOEXEC.BAT file in the form:
 SET HERCGB102 = TRUE

(2) If you have a Hercules Graphics adapter and you use Microsoft
Word, you must use Word in character mode (all versions) to use
Small Business Consultant.

(3) If you are using a monochrome monitor driven by a graphics
video card, or a gas plasma display, be sure to start Small
Business Consultant using the /b command line switch.


USING SMALL BUSINESS CONSULTANT WITH A MOUSE
(1) If you use a Microsoft Mouse we recommend that you upgrade
your Microsoft Mouse driver ONLY IF the version number is earlier
than 6.24.  If so, and if you use the MOUSE.SYS driver, delete
the earlier version of MOUSE.SYS you have on your system and
replace it with the MOUSE.SYS which resides on the Small Business
Consultant CD-ROM disc.  Likewise, if you use MOUSE.COM, delete
the earlier version you had been using and replace it with the
MOUSE.COM which is also on the Small Business Consultant CD-ROM
disc.

(2) If you use the Mouse Systems PC Mouse and experience problems
with the mouse in Small Business Consultant, make sure that you
are using an MSMOUSE driver version later than 4.70.  We
recommend that you always use the latest mouse driver software.
Check with your mouse manufacturer about getting an update.

(3) Occasionally, your text editor's mouse cursor will be
"frozen" on your screen when you call up Small Business
Consultant.  In that case, you will see another mouse cursor
which is controlled by Small Business Consultant, which behaves
as you expect.  When you pop out of Small Business Consultant,
your text editor's mouse cursor will be "unfrozen".


USING SMALL BUSINESS CONSULTANT WITH MULTIPLE CD-ROM DRIVES
When Small Business Consultant is setup, a file called MSL.INI is
created.  This file contains paths where each Microsoft Library
product can be found.  The paths assume that each Microsoft
Library product will be found in the same logical disk drive as
when that product was set up.  If you change the drive in which
Microsoft Library CD-ROM discs are to be found, you will also
have to change the appropriate path names in MSL.INI.


MANUAL SETUP PROCEDURES
If you encountered problems with the setup program or you
simply wish to do it yourself, follow the procedures outlined
below.  The assumptions made for this procedure regarding your
system configuration are:
        Hard Drive is drive C:
        CD-ROM Drive is drive D:

(1)  Create a subdirectory on your hard drive (Ex: "MSLIB").
      C:\>  md \MSLIB <Enter>

(2) Switch to the MSLIB subdirectory by typing "cd MSLIB" and
ENTER.
      C:\>  cd \MSLIB <Enter>

(3) Place the Small Business Consultant CD-ROM disc into your D:
drive.

(4) Copy all the files in the MSLIB directory on drive D: (your
CD-ROM drive) to the MSLIB directory on drive C.
      C:\MSLIB> copy d:\MSLIB\*.* <Enter>

(5) Using your text editor, create an ASCII text file named
MSL.INI. This file should look like this:

 [msl]
       SBC, Small Business Consultant, D:\SBC, 1002

(This file may have other entries if you also have Microsoft
Programmers' Library, and/or Microsoft Stat Pack).


(6) From the MSLIB directory on drive C:
   (a) To run Small Business Consultant as a RAM-resident program,
   type:
      C:\MSLIB> msl <Enter>
   - or -
   (b) To run Small Business Consultant as a stand-alone
   application, type:
      C:\MSLIB> msl -s <Enter>

(7) Edit your CONFIG.SYS file so that it assigns values of at
least:
         files = 15
         buffers = 20


MESSAGES
While using the following commands, your work may be interrupted
by a message.  If so, the following instructions will help you
deal with its associated problem.

(1) Crossref and Find Messages
Message: "No more occurrences"
  (You have come to the last occurrence of your search criteria).
  --Choose the OK button or press <Enter>.
Message: "Too many cross-references"
  (You have exceeded cross-reference capacity)
  --Choose the OK button or press <Enter>.
  --Save your current cross-reference location with a bookmark,
  then choose View Bookmark and select the bookmark you just
  created.  This will clear the previous cross-references you have
  viewed.
Message: "Unable to find datafiles"
  --Choose the OK button or press <Enter>.
  --Check to make sure your installed Microsoft CD-ROM Library disc
  is inserted in your CD-ROM drive.

(2) Search Messages
Message: "No terms specified in search"
  --Choose the OK button or press <Enter>.
  --Enter the word or phrase you want to search for in the Term box
  and start your search again.
Message: "Too many high frequency words.  Search cancelled"
  --Choose the OK button or press <Enter>.
  --Try redefining your search by using either fewer words in the
  Term boxes or by using more specific words.
Message: "Search cancelled by user"
  --Choose the OK button or press <Enter>.

(3) Bookmarks Messages
Message: "Can't save updated bookmark list"
Message: "Can't open bookmark file for updating"
Message: "Can't add any more bookmarks, delete one first"
Message: "Couldn't save bookmark file"
Message: "Couldn't open bookmark file"
Message: "Bookmark not saved"
  --Choose the OK button or press <Enter>.
  If any of the above messages appears, one of the following
  problems exists:
    --You have reached the bookmark capacity limit.  Delete
    unnecessary bookmarks.
    --You have insufficient disk space on your computer.  Exit the
    Small Business Consultant and delete unnecessary files on your
    disk.
    --You have specified that your bookmark file (BKMARKS.INF) be
    read-only.  Exit Small Business Consultant, make sure you are in
    the Library directory, then type:
      Attrib -r bkmarks.inf <Enter>
    --You do not have enough files specified in your CONFIG.SYS file.
    Exit Small Business Consultant, and edit CONFIG.SYS to specify a
    larger "FILES =" value.
Message: "Product not found"
  --Choose the OK button or press <Enter>.
  --Make sure an installed Microsoft CD-ROM Library disc is
  inserted in your CD-ROM drive.

(4) "Re-Run Setup"
  When a file necessary to Small Business Consultant's operation is
  corrupted or deleted, you will be prompted with a message
  to rerun setup.  First delete the file "MSL.VER", then rerun
  setup for the product that was being used when the error message
  was produced.  If you are using more than one CD-ROM disc (i.e.,
  Programmer's Library, Small Business Consultant, and Stat Pack)
  and you encounter another "rerun setup" error message, then
  repeat the procedure for the disk that you were using when you
  encountered the message.


TRADEMARKS
Mouse Systems and PC Mouse are trademarks of Mouse Systems Corp.
Lotus and 1-2-3 are trademarks of Lotus Development Corp.
